Archive for March, 2008

Excuse me, what?

Just discovered the connecting door between our property and the upstairs neighbour is NOT LOCKED.

I am decidedly NOT HAPPY about this. They’re not supposed to have keys. We most definitely do not HAVE keys.

Waiting on landlord to ring me back. Gah.

Woe!

Toothache sucks. I can’t chew on that side of my face, eating at all hurts. Stabbity pain of WAH and WOE and SPIDERS. Hooray for the root canal I’m starting the process of having on Monday. Also woe for wallet reasons. Dentistry things aren’t cheap.

The cat has been being adorable, though. She spent a good chunk of the night sitting on my pillow in guard-cat position, purring madly at me. Sweet little cat.

And occasionally annoying wee cat. Earlier on tonight, I went into the cupboard wherein resides catfood, to get her a fresh waterbowl. Cat comes in with, sticks head in box containing meat sachets.

Indignant Stare.

“No, no, you’re not having another one of those tonight.”
“MRRRRRR.”
“Um, no. You already had one.”
“Mee!”
“Too bad.”
“Rrrrrr. *stalk off*”

I was then indignantly Stared at, and whined at, until my Womble opened the door to let her out. This presumably means she’ll come in the window at 2am, bitch at me because she landed on my head, and sleep on the floor where I’ll tread on here when I wake up.

Feline logic.

Screw neighbours.

Fuck the self-righteous hypocritical fucking neighbours. Seriously.

For WEEKS they’ve had an extra car in the driveway, making my life getting in and out a fucking TETRIS puzzle if I want to use the parking space I FUCKING PAY FOR IN THE RENT.

Forj was here for an hour, if that, and had his car in the driveway so he could MOVE SHIT. Computer cases, as it happens, we were de-junking and there’s a scrap place near the Forjedon residence. Little Miss Selfrightous Neighbour BLOCKED HIM IN, rather than, I don’t know, coming down and ASKING HIM TO MOVE. And then my god, the SNOOTY BITCHY tone when I knocked and asked her to move! The aggrieved sigh when she asked us NOT to park there, for the UMPTEENTH time.

WE DON’T PARK THERE. FORJ WAS MOVING SHIT. YOU STUPID HYPOCRITICAL HAG.

She couldn’t even have the common fucking COURTESY to just ASK US TO MOVE WHEN SHE GOT HOME. FOR FUCK SAKE. I’ve spent WEEKS having to drive in and out of a space that is not really big enough for THREE cars with FOUR in it, and I haven’t complained! Not once! It’s clearly OK for THEM to have visitors, of course, I couldn’t POSSIBLY want to do the same, I couldn’t POSSIBLY have ANY rights to use the parking area, despite the RENT I PAY EVERY WEEK.

I HATE this flat. Hate hate hate. It’s small, no, it’s TINY, there’s no doors, it’s illegal, the power is wired wrong, the plumbing is wrong, they’ve broken (or attempted) the Tenancy Act at least once.

There’s a stagnant drain under the house that they won’t fix. Which I suppose is FINE for them, THEY don’t have to put up with the PUTRID STAGNANT REEK that emanates from that thing every time it RAINS. And, you know, that thing called Winter which is coming ever closer? Guess what, folks, it RAINS then. FIX THE FUCKING DRAIN.

They bitch about the powerbill, which would be a hell of a lot lower if there was, I don’t know, SOMEWHERE TO DRY LAUNDRY other than the dryer. Or if it wasn’t SO FUCKING DAMP we run a DEHUMIDIFIER every day, and get lung infections every two months ANYWAY, and risk losing our deposit due to the fucking DAMP CARPET. Which MY FURNITURE is sitting on and ROTTING. We get SLUGS inside.

I hate that until now we’ve been too poor to move. Fuck you, universe.

Bring on the slavering hordes!

Tobermory is sick. General “body has had enough” compounded with “quitting smoking” equals coughchokehackWHEEZEhorkhorkCOUGH for the last few nights.

I felt a bit horrible about doing it, but I took extra melatonin last night. I do vaguely remember stirring a few times as he hacked his way through the night, but I felt human this morning.

I suspect the cat did not sleep so well, as she was whiny and annoying when I got out of bed, and tried to tempt me back in with snuggles, wriggling on the blankets, stretching out a paw to snag me as I walked past, pitiful meeps, and so on. It was extremely cute, but I did have work to go to.

Newbie#2 started today. He will most definitely be fine, because he already has that most important of helldesk talents: The Bullshit Voice Of EverythingwillbeOK.

I stuck him on the phones for the last hour of his first day. His calls, admittedly, consisted of “Hello! *get personal details* I’m new, so I’ll have to get someone to give me a hand, then I’ll be right with you!” Big cheery reassuring voice, puts caller on hold, “er Mahal help what do I do now?” I’ll dump him in the queue tomorrow when it is busy, bwahahah, bring on the hordes, etc.

(He also has a fairly general clue about a wider range of things than NewGirl. This is going to make training him SO MUCH EASIER.)

Boss is also aware of the dramatic difference. I caught his eye whilst NewGuy was taking his second call, and he was snickering to himself at the cheery tones of bullshit emanating from NewGuy. I reckon he’ll fit right in.

Feedback works!

Either Boss reads Spinneretta, my email, or my mind.

He called me into a meeting room for a natter today, on NewGirl’s progress. And asked for my honest opinion. Which I gave, fairly forthrightly, and also asked to be off the phones so I could properly help her.

I’m off the phones for the next week and a half (whilst training her and NewBloke), writing documentation, and generally being PROPERLY helpful, which I am grateful for.

I spent this afternoon reviewing a few of the basics with her, and things are clicking into place. She’s asking intelligent questions, and all the random snippets she’s been told over the last 8 days are slotting in. Gradually, but they’re getting there.

I feel better, now I’m free to help her properly, and she’s coping better, with me shadowing her properly. Yay for Bosses hearing feedback and acting appropriately!

I was also nosey as to the quality of candidates who applied. Apparently she and the other new person were best of the bunch. It appears there were some utterly, UTTERLY, useless folks; of the sort who can’t think their way out of a wet paper bag.

(Amusingly, one of those applicants is technically better qualified than me. I find this amusing.)

(And also disturbing, as it relates to my own CV being investigated for jobs I may apply for in future. Erp.)

I really am much happier today. And having ranted liberally, I was able to approach the conversation with Boss rationally and helpfully. Which is also a bonus.